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Prepared 1 October 2026

Privacy Policy

Contact through LINE and email

This website has no enquiry form and sends no information to a lead database. Messages are sent when you choose LINE or send from your own email app.

1. Operator and contact2. Information you choose to send3. Purpose and providers4. Retention and deletion5. Website and tracking6. External channels7. Rights and updates

1. Operator and contact

The website is operated under the name ThaiWebAgency. Contact LINE @426cujjj or thaiwebagency@gmail.com about services or personal information.

2. Information you choose to send

This website has no enquiry form, stores no enquiries in a lead database and sends no automated emails. When you contact us through LINE or email, we may receive your name, contact information, business context and project details that you choose to provide. Please do not send passwords, tokens, payment details or sensitive information.

3. Purpose and providers

We use your message to answer questions, assess scope and pricing and coordinate your request. We do not use it for marketing without an appropriate basis. LINE and email messages are handled by their service providers under their terms. Website content is stored in project files. The website connects to neither Sanity nor a lead database.

4. Retention and deletion

For enquiries that have not become a contracted project, the retention period is one year from receipt. The operator must review and delete channel copies, including replies, Sent/Trash and attachments; the website does not automate deletion. Contractual or legally required records are considered separately as necessary. Copies in backups or provider systems depend on their retention arrangements; immediate deletion of every copy is not claimed.

5. Website and tracking

This website loads no analytics, advertising or tracking cookies and stores no enquiry messages in localStorage or sessionStorage. Hosting providers may retain technical information such as IP addresses and access logs. Hosting log settings have not been changed, so no configured log retention period is claimed.

6. External channels

LINE links and email links open the channel you choose. This website does not send messages on your behalf. Copies may exist in both parties’ accounts. We do not control copies in your account; external providers process information under their own policies.

7. Rights and updates

Use the email above to request access, copies, correction, deletion or other applicable legal rights. We verify requests and explain necessary exceptions without asking for passwords. Any future enquiry form or provider change requires an updated notice that reflects the system before collecting information through the new method.

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